SmartTrak Technology

Coale Investigations utilizes SmartTrak, the most advanced, state-of-the-art case management software. This software seamlessly integrates the critical components of case management, enabling a fully-automated process that saves our clients time and money.

Client Access-Control

SmartTrak allows clients to manage their entire case load online. Clients who choose to take advantage of our convenient, online case management will be assigned a unique username and password. Once these have been assigned, clients can easily view their cases online. Additionally, those opting to utilize SmartTrak will have the ability to upload documents, edit case budget, schedule upcoming IME and hearing alerts, and view photos and/or live video feeds without the need to send e-mails.

The Process

Those interested can request secured access to SmartTrak through our website or through any of our dedicated case managers. Once a case has been submitted, Coale Investigations will provide daily case updates. Upon conclusion of the investigation, clients will receive a summary, a detailed report and any supporting video documentation.

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